Download and read online Excellence in Human Service Organization Management in PDF and EPUB Revised edition of the author's Achieving excellence in the management of human service organizations, published by Allyn and Bacon in 2002.
Download and read online Excellence in Human Service Organization Management in PDF and EPUB An integrated model for management and administrative practice. Excellence in Human Service Organization Management, 2/e provides guidelines to insure internal consistency within Human Service Organizations. Integrated in management theory, the model presented in the text is adapted to human service organizations generally and social work issues specifically. The text first identifies problems in organizational functioning as well as proposes what managers need to do to put their organizations back on track toward excellence. Then it guides managers through a plan to bring employees on board and continuously nurture them so they identify their success with that of the organization. Standards for Excellence Series -- Designed to help students advance their knowledge, values, and skills, the Standards for Excellence Series assists students in associated CSHSE's National Standards to all levels of human service practice. This text is available in a variety of formats — digital and print. Pearson offers its titles on the devices students love through Pearson’s MyLab products, CourseSmart, Amazon, and more. Learning Goals Upon completing this book, readers will be able to: Identify problems in organizational functioning. Recognize what managers need to do to get organizations on the track for excellence. Understand what employees need to do to help the overall well-being of an organization. 0205961118 / 9780205961115 Excellence in Human Service Organization Management Plus MySearchLab with eText -- Access Card Package Package consists of: 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205088155 / 9780205088157 Excellence in Human Service Organization Management
Download and read online Human Services as Complex Organizations in PDF and EPUB Since the first edition was published in 1992, there has been a tremendous amount of change in the arena of human services organizations. This book in many ways laid a critical framework of viewing human service organizations as a separate entity than mainstream organizations and management. It sets the foundation to view human services differently because human services organizations work on people and therefore have a different set of principles to take into consideration. It presented the idea of viewing human services organizations as organizations that process people as raw material (people processing or people changing). The new edition will pay particular attention to the cultural perspective and social justice as well as the feminist approach and the view that human services organizations are gendered (i.e., that mostly women work in human services except for men in management). It also will address the issue of advocacy and agents of social change.
Download and read online Achieving Excellence in the Management of Human Service Organizations in PDF and EPUB This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator. To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity. For people in Human Services Management and Social Work Administration/ Management.
Download and read online Empowering People with Severe Mental Illness in PDF and EPUB The concept of empowerment has become increasingly popular with mental health professionals. But while it is a frequently cited goal in the helping professions, empowerment is often nothing more than a buzzword that lacks specificity and grounding in real-world applications. Consequently, little practical guidance exists demonstrating how to achieve it in specific instances with specific groups of people. This book is the first professional guide that operationalizes the theory of empowerment, outlines the conditions under which it is likely to occur, and applies a practical model for working with people with severe mental illness. In this unique and thoroughly researched volume, Donald Linhorst analyzes the conditions that facilitate empowerment and provides the framework necessary to bolster this historically powerless population's access to the material and cultural resources they need to regain control of their lives. Chapters illustrate how to foster empowerment in treatment planning, housing selection, organizational decision making, mental health service planning and policy making, employment, participation in research and evaluation, and consumer provision of mental health and support services. Case studies from a public psychiatric hospital and a community mental health agency illustrate each of the seven areas and present evidence of the model's efficacy. Finally, the book maps out the roles that service providers, administrators, policy makers, advocacy groups, researchers, and clients can play in the empowerment process. Checklists, step-by-step instructions, historical overviews, and vivid examples make this a valuable teaching tool, planning guide, and everyday reference for mental health professionals seeking an innovative and evidence-based approach to working with their clients with severe mental illness.
Download and read online Organization Practice in PDF and EPUB Human service organizations are under increasing pressure to demonstrate that their programs work. Organization Practice, Second Edition helps students and professionals in human services and nonprofit management understand complex behaviors in organizations. This new edition provides a new, practical model for understanding cultural identities within organizations. Also, it is significantly revised to include numerous real-world cases, critical thinking questions, empirical support, and engaging exercises. Social workers, as well as public health and nonprofit administrators will benefit from the insights in this book.
Download and read online The Essential Handbook for Human Service Leaders in PDF and EPUB The Essential Handbook for Human Service Leaders is a first of its kind manual for supervisors and managers at all levels. The book focuses on tried and tested methods to help supervisors increase managerial credibility, both internally and externally. The Essential Handbook for Human Service Leaders is a must have for supervisors at all levels. "What makes The Essential Handbook for Human Service Leaders unique is that it covers the elements of supervising and is specifically applied to human services. Thanks for tackling this as this is an area I have long seen as something we still are missing the mark on." Eva Horner, COO Heartland for Children "The Essential Handbook for Human Service Leaders is packed with practical information and ideas designed to improve performance and outcomes in human service organizations. The book is an important addition to the field and should be recommended reading for new and experienced leaders." Robert Barker, MSW Retired Human Services Executive "You have put together a comprehensive overview of critical issues for human service leaders that is brief, clear, and to the point." Dave Bundy, President and CEO of Children's Home Society of Florida The authors are available for leadership trainings on a variety of topics and can be reached via email at: [email protected] www.HumanServicesLeadership.org
Download and read online The Role of Law in Social Work Practice and Administration in PDF and EPUB -- Frederic Reamer, School of Social Work, Rhode Island College
Download and read online Developing Human Service Leaders in PDF and EPUB Developing Human Service Leaders is an empowering text for human services students that covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, author Deborah Harley-McClaskey follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.
Download and read online Instructor Excellence in PDF and EPUB
Download and read online Introduction to Human Services in PDF and EPUB NOTE: Used books, rentals, and purchases made outside of Pearson If purchasing or renting from companies other than Pearson, the access codes for the Enhanced Pearson eText may not be included, may be incorrect, or may be previously redeemed. Check with the seller before completing your purchase. This package includes the Enhanced Pearson eText and the bound-book version. This comprehensive introduction looks at the human services profession though the settings where human services work and provides information about social problems within a socio-political context to show how culture and ideology influence people's perspectives. The foundation of the human services profession is explored by examining educational standards and professional requirements, its roots as a helping profession within the history of social welfare provision, its ethical standards, theoretical underpinnings, and the nature of the generalist practice model. Introduction to Human Services, 4th Edition is updated to include the most current research and information on populations and topics at the forefront of today's critical issues. Improve mastery and retention with the Enhanced Pearson eText* The Enhanced Pearson eText provides a rich, interactive learning environment designed to improve student mastery of content. The Enhanced Pearson eText is: Engaging. The new interactive, multimedia learning features were developed by the authors and other subject-matter experts to deepen and enrich the learning experience. Convenient. Enjoy instant online access from your computer or download the Pearson eText App to read on or offline on your iPad� and Android� tablet.* Affordable. Experience the advantages of the Enhanced Pearson eText along with all the benefits of print for 40% to 50% less than a print bound book. * The Enhanced eText features are only available in the Pearson eText format. They are not available in third-party eTexts or downloads. *The Pearson eText App is available on Google Play and in the App Store. It requires Android OS 3.1-4, a 7" or 10" tablet, or iPad iOS 5.0 or later. 0134290224 / 9780134290225 Introduction to Human Services: Through the Eyes of Practice Settings with Enhanced Pearson eText -- Access Card Package This Package consists of: 0134461037 / 9780134461038 Introduction to Human Services: Through the Eyes of Practice Settings 0134461061 / 9780134461069 Introduction to Human Services: Through the Eyes of Practice Settings, Enhanced Pearson eText - Access Card
Download and read online Strategic Human Resources Management in Health Services Organizations in PDF and EPUB The third edition of Strategic Human Resources Management In Health Services Organizations articulates the links that exist among strategy, organizational design and behavior, and human resources management: It not only describes human resources functions within organizations but also provides a model of major organizational components that shape the human resources options available for health services managers. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Download and read online Human Resource Management in PDF and EPUB Prepare for career and HR success with the text that has set the standard for excellence in human resource management. HUMAN RESOURCE MANAGEMENT, 15th Edition, offers the most current look at HRM and its impact on the success of organizations today. A leading resource in preparing for professional HR certification, this edition ensures you address all major topics for the various professional examinations given by the Society for Human Resource Management and the Human Resource Certification Institute. The latest HR research and an effective blend of solid theory and contemporary practice highlight emerging trends driving change in HRM today, including technology, globalization, competencies and HR metrics. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Download and read online Achieving Excellence in Fundraising in PDF and EPUB Achieving Excellence in Fundraising is the go-to reference for fundraising principles, concepts, and techniques. With comprehensive guidance toward the fundraising role, this book reflects the latest advances in fundraising knowledge. Coverage includes evolving technologies, the importance of high net worth donors, global fundraising perspectives, results analysis and performance evaluation, accountability, and credentialing, with contributions from noted experts in the field. You'll gain essential insight into the practice of fundraising and the fundraising cycle, reinforced by ancillary discussion questions, case studies, and additional readings. With contributions from members of The Fund Raising School and the faculty of Indiana University's Lilly Family School of Philanthropy, this new edition includes detailed guidance on nonprofit accounting practices as defined by the Financial Accounting Standards Board and the American Institute of Certified Public Accountants, rounding out the complete, thorough coverage of the fundraising profession. Designed to provide both theory and practical knowledge, this book is an all-in-one resource for anyone who performs fundraising duties. Understand donor dynamics and craft an institutional development plan Explore essential marketing and solicitation techniques Learn effective volunteer recruitment, retention, and management strategies Fundraising merges a variety of fields including psychology, business management, accounting, and marketing, making it a unique role that requires a uniquely well rounded yet focused skillset. Amidst economic uncertainty and a widening wealth gap the world over, it's more important than ever for fundraisers to have a firm grasp on the tools at their disposal. Achieving Excellence in Fundraising is the ultimate guide to succeeding in this critical role.
Download and read online Designing Service Excellence in PDF and EPUB The moment of truth—that instant when consumers experience and judge service quality—is often a deciding factor in business success. Designing Service Excellence: People and Technology provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and financial institutions, retail, and the public sector. The authors investigate the consumers’ experience and judgment on service quality, which ultimately determines the success or failure of the service. They then consider people, usability, and technology in the automation of high-quality service. This research-driven book identifies service—in a variety of forms—as an area of business and management where rapid change is taking place. The authors examine how service has become a balance between people and technology and explore this relationship as one of the key drivers of change. They discuss how social, cultural, and technological developments influence the ways in which customers contact, negotiate, and purchase services from their chosen service providers. These same developments are also driving communications between customers relating to the services they buy and are willing to recommend to others (or otherwise). Intermingled, these features of our current-day lives have changed the nature of service provision and service use. When your organization has its moment of truth, how will it measure up? Organizations whose business has service at its core and whose activities focus mainly on service design, management, and delivery are likely to find increasingly that, for survival, service is a matter of life or death. This book provides a deep understanding of the relationship between people and technology along with an ergonomic approach to the design and management of service delivery that helps you deliver the value and benefits that customers not only want, but increasingly come to expect.